Terms of Service

1. Who we are

Akua Sells Data ("Akua", "we", "us") is a Ghana-based reseller of mobile data bundles and airtime for MTN, Telecel and AirtelTigo. Bundles are fulfilled through our upstream provider, Rema Data, which in turn delivers on the networks' own platforms.

By chatting with Akua, creating an account or paying for a bundle, you accept these terms.

2. Eligibility and account

You must be at least 18 years old, or have the consent of a parent or guardian, to buy from us.

You are responsible for everything that happens on your account and for keeping your sign-in details private.

We may suspend or close an account used for fraud, chargeback abuse, resale scams or any activity that breaks Ghanaian law or the networks' rules.

3. Orders and the number you give us

Every order is placed against the recipient phone number you provide in chat. Akua will read the number back to you before charging you.

Bundles are delivered electronically and instantly. Once a bundle is credited to a number, it cannot be reversed, moved or recalled — not by us, not by Rema Data and not by the network.

It is therefore your responsibility to confirm the number, network and bundle size before you approve payment. A bundle delivered to a wrong number that you supplied is not refundable.

4. Pricing and payment

All prices are shown in Ghana Cedis (GH₵) and include our service margin. Prices follow our provider's live price list and can change at any time without notice; the price quoted in chat at the moment of checkout is the price you pay.

Payments are processed by Paystack using card or mobile money. We never see or store your full card details.

An order is only fulfilled after Paystack confirms the payment as successful. Pending, abandoned or failed payments do not create an order.

5. Delivery times

Most bundles land within seconds. During network congestion, maintenance windows or provider outages, delivery can take longer — we treat 30 minutes as normal and up to 24 hours as the outer limit before an order is investigated.

Data bundle validity, rollover and fair-use rules are set by MTN, Telecel and AirtelTigo, not by us. We cannot extend validity or restore data consumed on the recipient's line.

6. Support and escalation

Akua handles order tracking, receipts and most questions directly in chat. Anything she cannot resolve — failed delivery, double charges, refunds or complaints — is escalated to our human support team with your order reference attached.

You can reach the team any time on WhatsApp or by email. Please always quote your order reference.

7. Acceptable use

Do not use Akua to buy bundles with stolen cards or stolen mobile money wallets, to bulk-resell in breach of the networks' terms, or to attempt to overload, scrape or manipulate our pricing or chat systems.

We log order activity for fraud prevention and may share records with Paystack, our provider or the authorities where the law requires it.

8. Liability

Our maximum liability for any order is the amount you paid for that order. We are not liable for indirect losses such as missed calls, lost business or data consumed by someone else on a wrongly supplied number.

We are not liable for downtime, delays or rejected transactions caused by the mobile networks, Rema Data, Paystack or your bank.

9. Privacy

We collect only what is needed to sell and deliver a bundle: your name and email from sign-in, the recipient numbers you order for, your chat history with Akua and your order and payment records.

We do not sell your data. Recipient numbers are shared with Rema Data purely to fulfil the bundle, and payment data is handled by Paystack under their own terms.

10. Changes to these terms

We may update these terms as our provider's rules, network policies or the law change. The version published on this page at the time of your order is the version that applies.